According to Mr. Nguyen Thanh Son, Director of the Quang Ngai Province Department of Information and Communications, the People’s Committee of the province has chosen Zalo in its process to handle administrative documents in the newly opened center.
This collaboration is a logical step in the administrative reform of the province in order to reduce the time to handle files and become an effective portal for interaction with citizens.
Besides updating the schedule of administrative file handling, Zalo allows state leaders of Quang Ngai Province to collect suggestions or opinions from residents.
At the moment, this application is used in more than 30 provinces nationwide, including the northern province of Bac Ninh, the central city of Da Nang, the central province of Binh Thuan, and the southern provinces of Dong Nai, Tay Ninh, Binh Duong, An Giang, Tien Giang, Dong Thap. It has proved itself to be particularly suitable for the Industry 4.0 era.